Patient Services

We are characterized by a relentless focus on patients. Everything we do - from producing pharmaceuticals to offering numerous other relevant services - is patient-driven. That’s how we intend to become the most indispensable medicines company for the world.
Patient Services
Of course we facilitate this through our ongoing innovation in pharmaceuticals. In fact, patient centricity influences everything from our product design to treatment initiation, as well as monitoring and adherence.

But we go much further. For example, through online patient support programs for those suffering from Multiple Sclerosis and Parkinson’s disease. Or, in this era of well-informed and empowered patients, by educating and helping people in a number of different ways, including through personal nurse services and psychological support. Yet we fully appreciate that you can’t achieve lasting impact in isolation. That’s why we interact with regulatory authorities, healthcare providers, academia, pharmacies and other key players to make sure that patient interests are always at the fore.